Content Moderation Policy

Testimonial Guidelines

We value your opinion and can’t wait to hear about all your product experiences. To make sure all of your reviews are published for other consumers to view, you should comply with the following guidelines when submitting Content:

  • To make your opinion as valuable as possible to others, make sure you have used the product before submitting your review.
  • Stay on topic. Let us know what you like and what you really like a lot, and why, and if there is anything you don’t like or think could be made better.
  • Please do not post quotes, links or text that you have not written or are otherwise not original.
  • Please do not post statements pertaining to delivery, availability, careers or customer service. Please contact us directly if you have specific feedback or queries regarding these matters. Our testimonial service is for feedback on product only.
  • Please do not use profanities, racist or sexual slurs, prejudiced, libellous or unlawful comments, or terms of abuse. Reviews containing the smallest amount of unacceptable content will not appear on the site.
  • Keep it simple. Not too long, not too short, just enough to help out. 70 – 150 words should do it.
  • Please do not include names, telephone numbers, email address etc in your review, or any data and marketing communications about another product or service.
  • Please make sure your feedback is constructive and relevant. If not, we may not publish your feedback, and we may contact you to discuss and understand your feedback.
  • Content submitted by Carman’s employees will always be clearly specified.

Terms of Use

These Terms of Use govern your conduct and use associated with the testimonial service offered by us on our website.

By submitting any content as part of the testimonial service (Content) you accept, and agree to abide by, all of the terms and conditions in this document and represent and warrant that:

  1. You are the sole author and owner of the intellectual property rights contained in your comments; all Content that you post is relevant and accurate (where it states facts) and genuinely held (where it states opinion);
  2. You understand you are participating in a public forum and that your Content will be available to others;
  3. You are at least 18 years old;
  4. Use of the Content you supply does not violate these Terms of Use and will not cause any damage, loss or injury to anyone;
  5. You will not submit any Content:
  • that you know is false, inaccurate or misleading
  • that infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy
  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising)
  • that is, or may reasonably be considered to be, obscene, defamatory, libellous, hateful, racially or religiously biased, offensive, unlawfully threatening or unlawfully harassing to anyone
  • for which you were compensated or granted any consideration by any third party; is likely to harass, upset, embarrass, alarm or annoy any other person
  • that impersonates any person, or misrepresents your identity or affiliation with any person
  • that includes any information that references other websites, addresses, email addresses, contact information, phone numbers or other personally identifiable information in respect of any individual
  • that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Carman’s (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, costs and damages of every kind and nature, known and unknown including legal fees, arising out of a breach of these Terms of Use, a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

All Content that you submit is not confidential and may be used by or on our behalf, in any manner, form, medium or technology, at our sole discretion. We may or may not pre-screen Content. However, we will have the right (but not the obligation) in our sole discretion to pre-screen, change, condense or delete any content on our website (including, without limitation, the Content) that we deem, in our sole discretion, to violate our content guidelines or any other provision of these Terms of Use, or is otherwise objectionable.

Carman’s will try to publish as many Content submissions as possible but it does not guarantee that all Content submissions will be published. We do not guarantee that you will be able through our website to edit or delete any Content you have submitted. Written comments (based on your Content) are generally posted within five business days, but this is only an estimate and we cannot guarantee how quickly Content will be posted. However, Carman’s reserves the right to edit, remove or to refuse to post any submission of the Content (in whole or part) for any reason. In particular, Carman’s will remove at its absolute discretion, any Content that is unrelated to the product being reviewed, and any material that we deem as commercial, advertising, solicitation or spam, including the posting of the same or similar message more than once.

You acknowledge that you, not us, are solely responsible for the contents of the submitted Content (whether edited by us or not).

We may revise these Terms of Use at any time. You are expected to check this page from time to time to take notice of any changes made, as they are legally binding on you.

Any Content submitted to us as part of the testimonial Service may be used and published by us on our website.